Copyright Sarrafi.Co.Uk 2003 ©

 

FREEPHONE: 0808 12 010 12             E-MAIL: INFO@SARRAFI.CO.UK

HER MAJESTIES CUSTOMS & EXCISE REGISTERED NO.1215772500000

Privacy commitment

 

The Sarrafi.co.uk website is owned and operated by ourselves.

We are committed to safeguarding your privacy online.

Please read this Privacy Policy to understand how your personal information will be treated.

 

Information collected

 

If you wish to conduct a transaction we ask for some personal details.

These details will include your name and address (which we use for security and verification purposes) and your daytime telephone number (so we can speak to you should any problems arise with your transaction).

 

We may also ask you for further information on your order and may also require identification to satisfy the legality of the order.

 

We will never pass on your details to other companies. If you would like to revise the information provided to us, or feel what we currently have on record is incorrect, you may update the information by emailing us.

 

Use and disclosure of personal information

 

If you contact us we may keep a record of that correspondence and incorporate the information it contains into our database.

 

If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using our service we shall do so.

 

How we protect information

 

We take every precaution to protect your information.

To this end all personal information stored by us is kept in a secure environment.

Only employees who need the information to perform a specific job are granted access to personally identifiable information.

 

There are areas of our website where you may be asked to transmit credit card information in order to complete a transaction or for verification purposes.

Any time we ask for a credit card number, it will be transmitted in an encrypted format using industry-standard, SSL (secure socket layer) encryption.

 

How you can help us protect your information

 

Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments for example on message boards, through email, or in chat areas - that information can be collected and used by others.

In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

 

Also remember to close your browser window when you have finished viewing a secure site.

This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

We cannot ensure or warrant the security of any information you transmit to us or from our online products or services,and you do so at your own risk.

Once we receive your transmission, we make our best effort to ensure its security on our systems.

 

Correction/Updating Personal Information

 

If your personal information changes, we will try to correct, update or remove the personal data provided to us as quickly as possible.

Please notify us of any changes by emailing us.

 

Security

 

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

For further security we remove from our web-based database all sensitive information within hours of receipt.

 

External Links

 

This site may contain links to other sites and if you decide to follow those links, Sarrafi.co.uk will not be responsible for the privacy practices or the content of those Web sites.

 

Log files

 

Every time someone visits our web site a log file is generated on our computer.

This contains information such as how long that user spent on the site and which parts of it they looked at.

We collect this information to help us diagnose problems and administer our systems and to audit the use of our site (e.g. what part of the world users are connecting from).

 

We do not normally link IP addresses to anything personally identifiable, which means that you remain anonymous.

However, we can and will attempt to use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms and conditions, or to protect our services and other users.

 

Cookies

 

Cookies are small pieces of information that are stored on and retrieved from your computer by websites for record-keeping purposes.

The use of cookies is an industry standard and you will find them in use at most major websites.

 

Most computers are set up to automatically accept cookies. However, you can reset your browser settings to refuse cookies, or alert you when a cookie is being sent so you can choose whether or not to accept it.

Unfortunately, if you choose to refuse our cookies, some parts of our service may be slower or not function properly.

 

Contacting Sarrafi.co.uk

 

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site.

Please contact us by e-mail.